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Questions to Ask House Removal Companies in Aldershot

We remind our customers in Aldershot that no two removal companies are the same, and that it’s important to know your service provider well ahead of the moving date. Reputable house removal companies won’t mind entertaining questions on planning, packing, container storage, their staff and any insurance protection they provide. Sunnyside Removals invite all prospective customers to call us with their own personal queries.

 

The Pre-Move Survey

 

• Ensure removal companies can come to your Aldershot home to survey belongings

• Be wary of house removal companies charging a fee for an initial survey

• Are packing services provided ahead of removals, or can materials be supplied?

• Can container storage facilities be provided if the move can’t be made in one go?

• Make sure the company can provide a full written quotation on all services

 

The Equipment

 

• See if removal companies have different van sizes available to get the best rates

• Will packing boxes be brought to your Aldershot home?

• If so, can they be supplied in advance to make packing more convenient for you?

• Are double-walled boxes available for storing more valuable possessions?

• Ensure tape and other packing materials can be provided for removals

• Are container storage units, if they’re needed, protected by CCTV and alarms?

 

The Team

 

• The removals team should be fully trained

• The company should be a member of a leading trade association such as BAR

• Will the company be sending out uniformed staff to your Aldershot property?

• Does the removals team work for the company or will there be subcontractors?*

*Avoid house removal companies using subcontracted or casual staff because it’s almost inevitable your belongings won’t be treated with the same standards of professional care.

 

The Company’s Insurance

 

• Make sure removal companies have a public liability insurance policy in place

• Ask if you’ll need to pay any supplements to protect your belongings

• Avoid house removal companies in Aldershot which won’t show a policy document

• Ask to see a VOSA removals number for transporting goods over a certain weight

 

The Miscellaneous Stuff

 

• Never use house removal companies in the Aldershot area without a landline

• Can you get easy access to container storage units at realistic times of the day?

• Find out how payment for removals is made. Avoid cash-only removal companies

• Check customer feedback on websites or review pages

• Only have removals undertaken by a company you feel comfortable with

 

At Sunnyside Removals, we can almost certainly give you the right answer to every question and point detailed above. That’s why we’ve become the popular choice not just for removals in Aldershot, but also for our container storage and packing services. All personnel involved in our removals are employed by our company, a proud BAR and FSB member.

To see if we match the credentials you’d expect from reputable house removal companies in Aldershot, call us now on 01252 616633.